Support

Help is built into the workspace

Private-beta users get contextual AI Help inside the dashboard. If the assistant cannot resolve a problem, it can escalate the conversation into a support ticket with the relevant account and project context.

Private beta notice: these policies are operational drafts for the controlled beta and will be reviewed again before public launch.

If you can sign in

Open the purple Help button from any dashboard page. Ask about navigation, plans, AI Credits, generation errors, projects, or billing. If the issue needs human review, choose the escalation option so the conversation and diagnostic context travel with the ticket.

If you cannot sign in

During the invitation-only beta, contact the person who issued your beta invitation. Do not send passwords, API keys, payment-card numbers, or other secrets in support messages.